A declaration of RIGHTS for residents
All Residents will:
- Be encouraged and helped to maintain a high quality of life.
- Be given encouragement to be independent.
- Have privacy and dignity respected at all times.
- Have their human, emotional and social needs respected.
- Be addressed as preferred.
- Not be discriminated against on grounds of race, religion, sex, colour or disability; and to have the support of an independent advocate.
- Have care administered in a manner they would expect to receive in their own home; and to see any personal records maintained on their behalf.
- Be encouraged to be competent in handling and administering their own medication when able.
- Have all medical and nursing care administered in private and retain the GP of their own choice if this is possible.
- Have access to all community services.
- Be encouraged to discuss care needs with the owner of the home and be ensured of adequate care administed by appropriately trained staff.
- Be made to feel at home as visitors will be encouraged at any reasonable time. Also new clients will be encouraged to bring as many personal belongings as is feasible.
- Have their dietary choice respected.
- Have the right to consult their own solicitor and be able to complain about the quality of care received in the home. This will be actively encouraged!
- Be given a Contract of Residence and a Client Information Pack.
- Be free to practice the religion of their choice.
- Have personal, emotional, social and cultural prefences accounted for in their care.