For the type of client we have residing here our level of staffing is exceptional.
Generally we have three staff on-call at night and often four or five on during the day. This means that we can easily take our clientele out at least twice a week.
We have a variety of experts to call upon in the field of complementary therapies who offer in-house services such as armchair aerobics and other gentle exercises; hand massage, manicures and pedicures; spiritual healing, stress and relaxation therapies; horticulture and occupational creative activities; dance and music therapies. All these services are provided free of charge.
If you should choose to come and join us we would like you to keep your own G.P. However, if a client moves out of the doctor's catchment area he may not wish to continue seeing them. We have three local practices that each offer a high standard of care. These G.P.'s do not routinely visit the home, but they respect the expertise of Sue and so will readily visit when necessary.
We do not routinely inform relatives of Doctor's visits or treatments prescribed. If you wish them to be kept informed please let us know so that we can agree an appropriate way of doing so. We have excellent relationships with the District Nurses and with other care support services such as the reablement team. This community team have physiotherapists and occupational therapists who will help if called upon by the G.P. There are also community speech therapists and dieticians. A chiropodist calls at least every six weeks. She is State Registered and her fees are very reasonable. An optician and dentist will visit when required. Some treatment is free but this depends upon individual circumstances.
The quality of the cuisine is excellent. We tailor the fare to the individual. Any meal will be served either in the client's own room or in the communal dining room according to choice. Also choice is offered at every mealtime, though we do ask you to make this choice in advance so that we can purchase quality produce in sufficient quantities. We love to have parties and serve super food and drink on these occasions.
